What determines the rent for my property?

A: Our staff prepares a market rent survey on recently rented apartments, condos and homes. The market survey includes units with similar layouts, appliances, and number of bedrooms which are compiled in your property's immediate area. The current economy is taken into account for a fair rental price that will attract the best financially qualified applicant.

What is done to market my vacancies? Where do you advertise?

A: A professional mounted sign is posted on the outside of each property with a vacancy. Every vacant unit will receive a video for marketing and for inspection. They be will posted on YouTube, Craig's List, and are displayed on Post lets (which will syndicate the video to Face book, Twitter, LinkedIn and other social media).

What is involved in preparing a property for rent?

A: A walk through of the vacant unit is performed to determine what repairs or upgrades are needed to make the unit or house rent ready. The vendors are lined up to take care of the necessary work, with bids to owners if requested. Once the work is completed, our staff will conduct a 5 page final inspection.

How are tenants selected?

A: Our property management staff will interview and process the applications of all prospective tenants. A background check is done on each applicant, which lists any credit problems, court records, evictions and liens and provides a debt summary. In order for tenants to qualify, they must have no evictions and proof of income 2.5 times the rent. Where pets are allowed, the leasing agent obtains a pet application and photo for each pet and pet deposit. Many dog breeds are excluded due to insurance guidelines.

How are repairs handled at my property?

A: Crum & Associates orders out and supervises all the repairs at your property. Independent contractors and handymen are hired who give us the best price in the marketplace. Any discounts are passed to the property owner. Annual inspections are conducted to check for plumbing leaks, roof wear, peeling paint, mildew, and tenant damage. Any tenant caused damage is billed back to the culpable tenant or taken out of their deposit, if they do not pay the bill back promptly. We handle all emergency calls within 24hrs. And will have servicemen out within 48hrs. Most owners will have a reserve account that will only be used on their approval.

Where do you manage property?

A: Since Crum & Associates Residential Group is a California Licensed brokerage. We have sold many of our client's income properties all over the Los Angeles and Orange Counties. As a result, we currently manage properties in Downey, Culver City, Anaheim, Lakewood, Huntington Beach, Seal Beach and the company has the largest number of units in Long Beach... Call to see if your location will fit into our management area of expertise.

What is your Management fee?

A: Fees are very simple: Management Service: We charge 7% Flat Fee for the gross amount of rents collected each month. Leasing Service: Half of the first month's rent. This is a One Time charge. Both Services: If you hire us for leasing and management service, then you will never be charged again to find new qualified tenants. Call (562) 881 - 4985 to get started.